First Class Communication, LLC

 

Services

Photo of Julie with client
Strategic communication planning — external and internal (back)
We will assist clients in analyzing needs, strengths, and obstacles to develop a strategic communication plan for your projects or organization as a whole, as well as provide evaluation and measurement techniques to look at results. 
Crisis communication planning (back)
To prepare for immediate response and communication needs in a range of possible unexpected events, we will develop a crisis communication plan tailored for the client. Plans generally include the creation of a crisis communication team, immediate response goals, internal and external crisis communication policies and checklists, and preparation for working with the media. 
Writing/editing/proofreading (back)
We can help busy and understaffed clients with day-to-day or one-time writing and editing needs. Our experience in journalism, education, and state government provides us with the background needed to write in a variety of styles for differing needs, including newsletters, websites, annual reports, blogs, speeches, video and audio scripts, public service announcements (television and radio) or white papers. 
Media training, media relations and news conferences (back)
Clients’ anxiety over news conferences or reporter interviews will be eased with our media training and our ability to plan and execute successful news conferences. Having worked on both sides of media relations, we can help clients prepare for dealing with the media and learn how to promote their organizations in a positive light. 
Photo of Dauphne working with client
Social media (back)
Facebook, Twitter, Blogs, YouTube, Flickr—if clients want to get their feet wet in social media, but don’t know where to begin or how it will benefit them, we provide social media strategy and planning as part of an overall communication strategy. These outlets are always changing: we keep up with new innovations in social media and can explain how they can be integrated into a new or ongoing strategy. 
We will also assist clients who already have social media plans in place but find they do not have enough manpower to put them into effect or keep up with regular maintenance. We provide social media services, updates and content curation. 
Web planning, strategy and design (back)
Our Web communication experience will help clients plan or re-design a site by analyzing the needs of an organization and determining what factors are important or required in Web presence. Frequency of updates, intuitive navigation, and a cohesive look all come into play in successful Web communication. We can help with the planning phase and provide Web design and template services, depending on the needs of the customer. We also provide content management, on a regular or temporary basis. 
QR codes (back)
"Point and click” used to mean capturing quick information through photography. Now, with smart phones and QR (Quick Response) codes, it means finding information quickly – or sharing it creatively. Let us help you present your best message through the use of QR codes and attention-grabbing landing sites.  And we will keep track of how many you folks you reach, too.
PowerPoint and presentation planning (back)
We will create professional, polished PowerPoint slide shows for our clients, using branding and other strategic communication elements. We’ll also provide training and tips on using a PowerPoint as part of a presentation to communicate a message in a comprehendible and attention-keeping manner. 
Event planning and implementation (back)
Busy clients can take an item off their plates by letting us manage their event, be it an awards ceremony, a news conference, or an informational assembly. We can work through anything from the early development stages, planning of the event, managing the event itself, and post-event analysis of success.  
Event and publication photography (back)
We provide professional candid photographs for clients to record an organization’s event or for use in newsletters and publications.